Once you have received your order you have 15 days from the date of delivery to make a retourn. Please assure that the shoes are unworn and with their original boxex. Returns that do not meet our policy will not be accepted and will be returned to the client at their cost. We will process your refund by the same method you used to pay.
Please send an email to email@example.com indicating your order number and the item you would like to return. We will assist your request and provide further instructions for your return as soon as possible.
If you want to make an exchange for another size, you will need to make a return and place a new order.
For further information contact firstname.lastname@example.org.