Once you have received your order you have 15 days from the date of delivery to make a return. Please be assured that the shoes are unworn and in their original boxes. Returns that do not meet our policy will not be accepted and will be returned to the client at his cost. We will process your refund using the same method you used to pay.
Please send an email to firstname.lastname@example.org indicating your order number and the item you would like to return. We will process your request, and provide further instructions for your return as soon as possible.
If you want to make an exchange for another size, you will need to make a return and place a new order.
For further information contact email@example.com.